Privacy and Policy

PT. TOPLA ABADI JAYA.
Personal Information Protection Policy.

PT. TOPLA ABADI JAYA. (hereafter “the Company”) acknowledges the importance of personal information protection while carrying out appropriate and smooth business activities in accordance with the motto of the Company “Let’s be kind to the Earth by not wasting its limited resources” and strives to implement the following in order to protect personal information.

  1. Handling of personal information The Company shall obtain personal information through legal and fair means and shall appropriately use and manage personal information within the scope of achieving the purpose of use.

  2. Compliance with laws and other rules and regulations relevant to personal information protection The Company shall comply with [Act on the Protection of Personal Information] or relevant acts and shall comply with the laws and guidelines as stipulated by governmental bodies and other organizations.

  3. Safety management measures of personal information The Company shall adopt the necessary and appropriate safety management measures such as the maintenance of organizational control and technical measures and shall strive to prevent fraudulent access to personal information handled and to prevent any leakage, loss or destruction of or damage to personal information.

  4. Compliance with personal information management rules and continual improvement The Company ensures that all employees acknowledge the importance of personal information protection and shall, with the application and implementation of Personal Information Management Rule, regularly review and continually improve internal control systems.

Basic Approach of the Company Concerning the Handling of Personal Information

  1. Purposes of using personal information   :  
    1. Where the Company obtains personal information directly through documentation or via a web page, the purposes of use shall be clearly displayed.

    2. Personal information obtained directly or indirectly other than by (2) above shall be handled within the scope of the purposes of use of (1).
      Should there be a change from the original purposes of use to related purposes of use for which personal information is used, this change shall be announced on the homepage. Should there be a change to unrelated purposes of use for which [personal information] is used, consent shall be obtained from customers in advance of use.

  2. Provision to a third party (including subcontractors) :

    The Company shall appropriately manage personal information provided by customers and, with the exception of the following cases, shall not provide such personal information to any third party:

    • Where consent has been obtained from the customer.
    • When providing information to a distributor who handles products of the Company or to a transportation company associated with the Company that is considered to be within the scope necessary for the provision of services.
    • When the Company deems it to be in the interest of the customer for the details of a customer inquiry that is to be responded to by a distributor who handles products of the Company or by a transportation company associated with the Company.
    • Where a settlement is necessary for a product purchase or the use of a service. (There may be an exchange of personal information with a financial institution to check bank account propriety or credit card validity.).
    • When in compliance with relevant laws.
  3. Procedure of the Request for Disclosure, etc. :

    The Company deals with requests from customers or their representatives for the disclosure, alteration, or cessation of use of personal information held, in the following manner:

  4. Inquiries and complaints concerning personal information   :  
    Please forward any inquiries or complaints concerning the personal information held by the Company to the following.
    Inquiries to
    Global Business Division, PT. TOPLA ABADI JAYA.
    Phone: +62-21-8980176 / +62-21-8980181
    Business hours: 08:00 to 17:00 (Indonesia Time)
    (excluding Saturdays, Sundays, public holidays, summer holidays, New Year's holidays)


Hi! Can I help you?