PT. TOPLA ABADI JAYA.
Personal Information Protection Policy.

PT. TOPLA ABADI JAYA. (hereafter “the Company”) acknowledges the importance of personal information protection while carrying out appropriate and smooth business activities in accordance with the motto of the Company “Let’s be kind to the Earth by not wasting its limited resources” and strives to implement the following in order to protect personal information.

1. Handling of personal information The Company shall obtain personal information through legal and fair means and shall appropriately use and manage personal information within the scope of achieving the purpose of use.

2. Compliance with laws and other rules and regulations relevant to personal information protection The Company shall comply with [Act on the Protection of Personal Information] or relevant acts and shall comply with the laws and guidelines as stipulated by governmental bodies and other organizations.

3. Safety management measures of personal information The Company shall adopt the necessary and appropriate safety management measures such as the maintenance of organizational control and technical measures and shall strive to prevent fraudulent access to personal information handled and to prevent any leakage, loss or destruction of or damage to personal information.

4. Compliance with personal information management rules and continual improvement The Company ensures that all employees acknowledge the importance of personal information protection and shall, with the application and implementation of Personal Information Management Rule, regularly review and continually improve internal control systems.

Basic Approach of the Company Concerning the Handling of Personal Information

1. Purposes of using personal information   :  

   • The Company shall use personal information which has been provided by customers for the following purposes:
     • Adequate distribution of products and parts by the Company
     • Adequate implementation of services such as after service and maintenance
     • Adequate distribution of catalogs and pamphlets
     • Response to the inquiries and needs of customers
     • Improve of above services

     Should a customer choose not to provide us with personal information, some services may not be available. Please provide us with the necessary personal information in order to help us provide services that are suited to your needs.

   2. Where the Company obtains personal information directly through documentation or via a web page, the purposes of use shall be clearly displayed.

   3. Personal information obtained directly or indirectly other than by (2) above shall be handled within the scope of the purposes of use of (1).
      Should there be a change from the original purposes of use to related purposes of use for which personal information is used, this change shall be announced on the homepage. Should there be a change to unrelated purposes of use for which [personal information] is used, consent shall be obtained from customers in advance of use.

2. Provision to a third party (including subcontractors) :

   The Company shall appropriately manage personal information provided by customers and, with the exception of the following cases, shall not provide such personal information to any third party:

   • Where consent has been obtained from the customer.
   • When providing information to a distributor who handles products of the Company or to a transportation company associated with the Company that is considered to be within the scope necessary for the provision of services.
   • When the Company deems it to be in the interest of the customer for the details of a customer inquiry that is to be responded to by a distributor who handles products of the Company or by a transportation company associated with the Company.
   • Where a settlement is necessary for a product purchase or the use of a service. (There may be an exchange of personal information with a financial institution to check bank account propriety or credit card validity.).
   • When in compliance with relevant laws.

3. Procedure of the Request for Disclosure, etc. :

   The Company deals with requests from customers or their representatives for the disclosure, alteration, or cessation of use of personal information held, in the following manner:

   • Where to apply for the Request for Disclosure, etc. Please mail requests for disclosure to the following address with the specified application forms and necessary documentation. Please note that we cannot accept applications in person

     Mailing Address
     MM 2100 Industrial Town Jl. Sulawesi III Block M 28.2-37 Gandamekar, Cikarang Barat, Bekasi 17520 Indonesia. Tel. 62-21-8980176 / 62-21-8980181 Fax. 62-21-89982264 / 62-21-8980177.

     Personal Information Inquiries
     Global Business Division, PT. TOPLA ABADI JAYA. Phone: +62-21-8980176 / +62-21-8980181 Business hours: 08:00 to 17:00 (Indonesia Time).

   • Request for Disclosure, etc.
     Please Contact Us
   • Charge and collection method of the request for disclosure, etc. Please enclose postage stamps for 10,000 Rupiah with every application for the Request for Disclosure. You will be notified if the enclosed sum is insufficient or it is not enclosed with the application, and if the sum is not paid within 20 days of notification by the Company, the Request for Disclosure will be considered to be canceled.
   • Reply to the Request for Disclosure, etc.
     A reply will be made in writing addressed to the person who filled out the application form.
   • Purposes of using personal information provided in the Request for Disclosure, etc. The personal information which has been provided shall be handled within the scope necessary for the purpose of responding accurately and quickly to the Request for Disclosure, etc. from the customer.
   • If we are unable to respond to a Request for Disclosure, etc. The Request for Disclosure, etc. shall result in non-disclosure and cannot be amended or canceled in the following circumstances. In such an event, the customer will be notified in writing with the reason for the above. Please note that in this case, the sum enclosed will not be refunded in the following cases:
     • Lack of necessary documentation which was not rectified regardless of notification by the Company
     • Identity of the person could not be established
     • Applications by a representative, the power of representation could not be Established
     • Object of the request of disclosure, etc. did not exist in the personal information held
     • There was a risk of causing damage to the life, health, or any other right or benefit of the person in question or a third party
     • There was a risk of causing a clear impediment to the appropriate implementation of services by the Company
     • Violation of any other act

4. Inquiries and complaints concerning personal information   :  

   Please forward any inquiries or complaints concerning the personal information held by the Company to the following.
   Inquiries to
   Global Business Division, PT. TOPLA ABADI JAYA.
   Phone: +62-21-8980176 / +62-21-8980181
   Business hours: 08:00 to 17:00 (Indonesia Time)
   (excluding Saturdays, Sundays, public holidays, summer holidays, New Year's holidays)